What can I use the included 4 hours of catalogue management for?
The $90/month Standard subscription includes 4 hours of catalogue management every month. Our team can update prices, upload prepared designs and edit product details using the materials you provide. The amount of work depends on the complexity of the tasks. Need more time? We’re happy to help and will agree any additional scope and price with you before work starts. Creating new designs or 3D models is quoted separately.
Can I use Solvin3D on several websites?
Yes. Standard includes 1 website, and Multi-site includes up to 3 websites managed from one Dashboard. Additional websites can be connected for $50 per site.
Is the number of products limited?
No. All plans allow unlimited products. Technical limits may apply to file sizes, storage and excessive infrastructure usage.
Is there a fee for each sale?
No. Solvin3D does not charge commissions or fees per order or sale. You pay for your subscription and any separately agreed additional services.
What is included in the free first setup?
Initial account setup and configuration of your first agreed product are included, using the materials you provide. Custom 3D modelling from scratch, digitisation, non-standard development and special integrations are quoted separately.
Do you provide Dashboard training?
Yes. New customers who plan to manage their catalogue and products themselves receive a two-hour Dashboard training course for one employee. Additional training can be arranged as a separately agreed service.
Which services are quoted separately?
Catalogue management beyond the included 4 hours per month, creation of new designs or 3D models, additional training, custom development and non-standard integrations can be quoted separately. Uploading prepared designs and routine catalogue updates are covered by the included catalogue-management time. Any additional scope and price are agreed before work starts.
How does free migration work?
Free migration depends on the availability and compatibility of the original assets from your existing configurator. We review the materials and agree the products and scope to transfer; incompatible or missing resources may require separately quoted work. The first month is paid before migration starts, but the subscription period begins after the agreed migration is complete and your configurator is ready to use.
Can I cancel my subscription?
Yes. Cancel before the next billing period and your account and published configurators remain active until the end of the period already paid for.
